Help/ FAQ

Item being sent to the wrong address

If you haven’t paid for an item, and the seller hasn’t sent your order yet, you can update your shipping address. If you’ve paid for the item, the seller has to ship to the address listed on the my account page. If the address you provided is incorrect and the item is returned to the […]

Help/ FAQ

Didn’t receive an item

1..Open a request Before opening the request, check the item in your purchase history: If the estimated delivery date hasn’t passed, the item may be in transit Make sure the shipping address in the tracking details is correct If the expected delivery date has passed and you haven’t received the item, let the us know […]